Frequently Asked Questions
How does it work?
You can either purchase a premade visualizer or generate your own by uploading an image. For uploaded images, our AI creates three distinct animated videos using different visual styles — all in vertical 9:16 format, perfect for Spotify Canvas, TikTok, or Instagram Stories.
What file formats are supported?
JPG, PNG, and WebP are supported. For best results, use a vertical 9:16 image (e.g., 720×1280 or 1080×1920).
Can I use the videos commercially?
Yes, you may use the visualizer videos for promotional purposes such as Spotify Canvas, social media, and music videos. All videos are licensed for personal or professional use by the original purchaser only. Reselling or redistributing the content is not permitted.
Can I get a refund?
All purchases are final and non-refundable. If you're unsure about what to order, feel free to reach out before making a purchase.
What if I don't want to upload an image?
No problem — you can browse and purchase one of our premade visualizers. These are fully rendered, curated loops ready to download with no upload required.
Can I request something custom?
Absolutely. Use our Custom Order form to let us know what you're looking for. We're happy to collaborate.